MANAGED VPS HOSTING: FAQs
Managed VPS hosting doesn’t have to be complicated. Below are answers to the questions we hear most from small businesses, freelancers, and startups considering making the switch.
We sell domains through our trusted partner, NameSilo. Follow this link to purchase a new domain or transfer one you already own. Getting your domain and managed VPS hosting in one place keeps things simple from day one.
We offer a 30-day money-back guarantee on all new VPS hosting plans. If you’re not happy with our service for any reason, we’ll do our best to make it right. No hoops, no hassle.
Our VPS hosting servers are built for speed. However, keep in mind that load times also depend on factors outside our control. For example, oversized images and bloated plugins can slow things down significantly. If you need help speeding up your site, our parent company B&FPS offers a dedicated site speed optimization service that we highly recommend.
If your website isn’t loading, first run a quick check first to rule out any issues on your end. If it’s still down, our VPS hosting support team is ready to help you. Submit a support ticket and we’ll get to the bottom of it as fast as we can.
We offer free support to all managed VPS hosting customers through our online ticket system.
Yes, free site migrations are included with all of our VPS hosting plans if you need help. Follow this link to submit your details and we’ll handle the entire process for you. Please allow 24 to 48 hours to complete your request.
All of our VPS hosting plans include Softaculous, which lets you install WordPress and dozens of other applications in just a few clicks. No technical knowledge needed, and no extra fees. Getting your WordPress site up and running on a fast, private server has never been easier!
Every VPS hosting plan includes nightly backups so your data is always protected. If you run a WordPress site, we also recommend pairing that with UpdraftPlus and a 2FA-enabled Google Gmail account as an added layer of security and peace of mind.